Privacy Policy

1. About This Policy

Contentcore Tech Pty Ltd (ABN 94 691 760 460 / ACN 691 760 460) ("Contentcore Tech", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with us.

This Privacy Policy explains how we collect, hold, use, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs").

By using our website (contentcoretech.site), contacting us, or engaging our services, you consent to the handling of your personal information as described in this Policy.

2. Who We Are

Contentcore Tech Pty Ltd is a digital content strategy, web development, and technology consulting company registered in Western Australia.

• Company Name: Contentcore Tech Pty Ltd
• ABN: 94 691 760 460
• ACN: 691 760 460
• Address: WA 6112, Australia
• Email: [email protected]

3. Information We Collect

We may collect the following types of personal information:

• Identity information: full name, title, organisation name
• Contact details: email address, phone number, postal address
• Business information: company name, ABN, industry sector (where relevant to providing our services)
• Communication records: emails, enquiry form submissions, and correspondence
• Website usage data: IP address, browser type, pages visited, time on site, referral source
• Cookies and tracking data: as described in Section 7 below

4. How We Use Your Information

We use personal information to:

• Respond to your enquiries and provide our services
• Deliver content strategy, web development, and consulting services
• Prepare proposals, quotes, and project documentation
• Comply with legal and regulatory obligations, including under the Privacy Act 1988 (Cth) and the Australian Consumer Law
• Send service-related communications and invoices
• Improve our services and website functionality
• Analyse website usage to enhance user experience

5. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees, contractors, and subcontractors (on a need-to-know basis)
• Third-party service providers (e.g. website hosting providers, analytics platforms, accounting services) — subject to confidentiality obligations
• Government agencies or regulators where required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. These measures include secure storage practices, access controls, and encryption where appropriate. In the event of a notifiable data breach, we will comply with the Notifiable Data Breaches scheme under the Privacy Act.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site and enable certain functionality.

Types of cookies we may use:

• Essential cookies: required for basic site functionality (e.g. form submissions, navigation)
• Analytics cookies: help us understand site usage and improve performance (e.g. page views, session duration)

You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.

8. Access and Correction

You have the right to request access to or correction of your personal information under the APPs. To exercise this right, contact us at [email protected]. We will respond to your request within 30 days.

9. Complaints

If you believe we have breached the APPs, you may contact us at [email protected] in the first instance. If you are unsatisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Governing Law

This Privacy Policy is governed by the laws of Western Australia and the Commonwealth of Australia.

11. Contact Us

For privacy-related queries:

• Contentcore Tech Pty Ltd
• ABN: 94 691 760 460
• ACN: 691 760 460
• WA 6112, Australia
• [email protected]